Preshift is the AI that autonomously manages your reviews, reservations, guest messages, and scheduling. It works 24/7 so your team can focus on the food and the people in front of them.
Preshift replaces the fragmented stack with a single autonomous operator.
Monitors Google, Yelp, and TripAdvisor around the clock. Responds to every review in your restaurant's voice. Identifies patterns in feedback before they become problems. Turns complaints into recoveries, praise into marketing.
Handles inquiries via email, SMS, and social. Answers questions about hours, menus, dietary needs, private events. Escalates only what requires a human.
Takes reservations across phone, web, and messaging. Manages the waitlist. Sends confirmations and reminders. Reduces no-shows with smart follow-ups.
Builds staff schedules based on forecasted demand. Handles swap requests and callouts. Notifies the right people at the right time. No more group texts.
Synthesizes data from across your operation into daily and weekly reports. Revenue trends, guest sentiment, staffing efficiency. You get the insights, not the spreadsheets.
What changes when your restaurant ops run autonomously.
| Operation | Today | With Preshift |
|---|---|---|
| Review responses | Hours late, copy-paste templates | Under 5 minutes, personalized every time |
| Guest inquiries | Missed during service, slow replies | Instant, accurate, always on |
| Reservations | Staff pulled off the floor to answer phones | Handled automatically across every channel |
| Scheduling | Manager spends hours in spreadsheets | Auto-generated from demand forecasts |
| Reporting | End-of-month scramble, gut feelings | Daily digest, pattern detection, real data |
Preshift handles the operations. You handle the hospitality.
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